Shipping policy

 

NEW ZEALAND: WE USE Courier Post (Non-Signature required tracked courier)

Standard orders are processed when payment is made. Admin and shipping is processed Monday-Friday. Orders shipped via Courier Post typically arrive within 3 business days AFTER YOU HAVE RECEIVED NOTIFICATION OF SHIPMENT VIA EMAIL (Monday through Friday, not including weekends & holidays) within NZ.

Shipping is $9 for non-rural shipping within New Zealand for a tracked courier.

Rural is charged at $12 within New Zealand for a tracked courier.

PLEASE NOTE: There may be a delay over public holiday periods.

 

AUSTRALIA

Postage to Australia is $15.
Once dispatched your order may take up to 14 business days to arrive.

We will try our best to get your item to you as fast as we can.

INTERNATIONAL 

Unfortunately at this point in time we do not ship outside of New Zealand and Australia. 

 

IN-STORE PICKUP FOR ONLINE ORDERS

You can now order items online and arrange a pickup in-store. This service is available from 1199 Oparure Road in Te Kuiti, Waitomo.

The steps to doing this are super easy!

1. Place your order as usual on our website.

2. Select YOUR usual address and on the shipping page, select the Pickup option for your chosen store.

3. Wait to receive your pickup email notification that will let you know your order is ready to be picked up in store.

4. Once the email notification has been received, you can swing by provide your name and order reference to receive your awesome items!